BOOKING INFORMATION & TERMS AND CONDITIONS
Reservation can be made through our online-reservation system or in writing. With receipt of our written confirmation, the reservation is valid.
In any case, cancellations must be made in writing.
Up to 21 days before the agreed day of arrival you can cancel free of charge.
Up to 8 days prior to arrival a cancellation fee of 50% and from
7 days prior to arrival or in case of not arriving 90% cancellation fee of the booking price shall be incurred.
For your booking no pre-payment is required.
Rooms will be ready for occupancy from 1:00 pm on the day of arrival.
Guests planning to arrive after 8:00 p.m. are kindly asked to inform us.
We kindly ask you to vacate your room by 10:00 a.m. on the day of departure.
For later departures you can leave your luggage in our luggage room. We assume no liability.
A free car park is provided to our guests during the time of their stay.
Sorry, no pets are allowed in our hotel.
We thank you for your understanding that damages of any kind have to be charged.
Extras such as tourist-tax, drinks, massages, etc. we kindly ask to pay in cash only.
Cash, Debit-card, Visa-Card or Master-Card
We ask for your understanding that we cannot accept credit card payment for our discounted package deals and offer the following payment options:
Cash payment: We grant a discount of minus 2% on the package-rate.
Bank-Transfer: If you prefer to do a bank transfer please complete the SEPA bank transfer until 3 days before your arrival into the following bank account:
Bank: BTV Kirchberg
IBAN: AT53 1643 0001 7412 0005
Debit-card: Please note that debit cards abroad are usually subject to a lower availability frame. Your bank will inform you about your foreign availability.